Microsoft’s Copilot tool has been gaining attention in the tech world, with many customers comparing it to OpenAI’s ChatGPT. However, it seems that Copilot is not meeting the high expectations set by its competitor.
While Copilot for Microsoft 365 has received mixed to positive feedback from users, some customers who use older Microsoft products are expecting the tool to work seamlessly with them. Additionally, there seems to be confusion among customers about the differences between the “work” and “web” versions of Copilot.
In response to these challenges, employees at Microsoft are working to educate customers on how to effectively prompt the AI tool. The company is striving to add more value to Copilot tools in order to ensure that customers see a return on investment in AI technology.
Overall, it seems that Microsoft is dedicated to improving Copilot and addressing customer concerns. It will be interesting to see how the tool evolves in the future and how it continues to compete with other AI technologies on the market.
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